Building to Meet Business Objectives

THE INFORMATION SYSTEM CONFIGURATION AND STRUCTURE

The particular system described in this paper has been built to embody all of these design principles.

The system was developed on Apple Macintosh computers employing database, spreadsheet and CAD components, as required for different client applications. The central structure of the system comprises either a number of related databases relevant to each phase in the facility planning process or else a single, sequentially developed database - depending on the application circumstances. The system components were developed initially in a variety of database software applications but currently are largely maintained and installed in Claris FileMaker Pro™. The software developed for client applications is multi-user, and operates on either Windows 3.1 or Macintosh computers as required - or on mixed platform corporate networks.

The following diagram illustrates the components, data relationships and reports for an indicative application of the system, customised for the planning, functional briefing, design management , construction management and ongoing facility management of a major new tenancy development.

This system builds on existing resource planning and asset management systems within an organisation. It enhances and further develops these into an integrated information system for the planning and management of space, ranging from property and facility management to individual space requirements for new building projects.

Importantly, it also facilitates the establishment of best practice benchmarks and processes for facility planning and increases forecasting ability, data integrity and construction efficiency. It provides certainty in space expectations across an organisation by establishing equitable common standards. The system is designed to become part of the organisation's Quality Assurance program for capital works.

Specific Objectives

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  • Ensure that construction projects deliver the quantity and type of space required for the corporate plan and business objectives.
  • Embraces the complete set of facilities data and coordinate its use.
  • Better tracking of existing floor space, how it is utilised and how to allocate it to the most appropriate users.
  • Set an equitable space standard which will be used throughout the works program, to ensure consistency and allow more accurate budget forecasting.
  • Set benchmarks for the types of facilities the organisation can afford, and clarify user expectations.

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Organisational versus Operational Structure

The approach to facilities planning within the system is structured around a core of five distinct but interrelated data sets. These are:

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  • Organisational structure data
  • Functional operations data
  • Spaces data
  • Furniture and equipment data
  • Personnel data

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An essential part of the system design and the planning methodology employed is the distinction between the organisational and operational structures of the client. Translation of the organisational structure, ie. staff establishment, reporting lines and management responsibilities, into the way the organisation operates and carries out its functions is the first step to developing a structured understanding of how functions and spaces are to be physically developed and related to each other within the building or on the site.

Within the system, most briefing, design management and construction management data input and reporting operations are based around the spaces required to serve the functions and operations of the organisation.

Within the description of spaces, floor area, affinities to other spaces and functions, security zoning, finishes and environmental and building services data is detailed. Furniture and equipment represent more detailed information tied to particular spaces.

Personnel data at the individual level is required for ongoing facility management purposes but is seldom required for externally managed projects. It is linked directly to all other data sets.

These data sets are related together, and are associated with planning and management functions as in the following diagram.

 

 

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